Welcome to www.mpforests.com (“Website”).
This Website is owned and operated by:
The Indian Voyage is an independent private travel company specialising in customised wildlife holiday packages across the premier tiger reserves of Madhya Pradesh.
Through MPForests.com, we design and operate complete wildlife holiday packages for:
Our holiday packages may include:
We are committed to protecting the privacy, confidentiality and security of your personal information.
This Privacy Policy explains how we collect, use, store, disclose and protect your personal information when you:
This Privacy Policy explains:
This Privacy Policy has been prepared considering the applicable provisions of the Digital Personal Data Protection Act, 2023 (DPDP Act).
Where applicable, this Privacy Policy also considers internationally recognised privacy principles, including:
By accessing our Website, submitting an enquiry, communicating with us or confirming a holiday package, you acknowledge that you have read, understood and accepted this Privacy Policy.
MPForests.com is a wildlife travel brand operated by:
We specialise in designing customised wildlife holidays to the leading tiger reserves of Madhya Pradesh.
Our services are designed for guests seeking professionally organised wildlife holidays and may include:
Our experienced team assists guests in planning their wildlife holiday according to:
MPForests.com specialises in providing complete wildlife holiday packages.
We do not provide:
Accommodation, Jeep Safari permits, airport transfers, railway station transfers and other travel-related services are arranged only as integral components of a complete wildlife holiday package.
Depending upon the guest’s travel requirements, our holiday packages may include:
or
or
The resorts, indicative package prices, safari information and other travel information displayed on our Website are provided solely to help guests understand available options and customise their holiday package.
Final package pricing, accommodation availability, Jeep Safari permit availability and transportation arrangements remain subject to confirmation from the respective service providers and the applicable booking systems.
MPForests.com is owned and operated by:
We are an independent private travel company.
We are not:
We facilitate wildlife holiday packages through authorised booking systems and independent service providers on behalf of our guests.
We do not own, manage or control:
We collect only the personal information reasonably necessary to:
We do not collect personal information that is not reasonably required for providing our services.
When you contact us through:
we may collect information including:
This information helps us prepare a customised wildlife holiday package according to your travel requirements.
Once you confirm your wildlife holiday package, we may collect additional information required for arranging the services included in your package.
Depending upon your itinerary, this information may include:
This information is collected only for arranging and coordinating the travel services included in your confirmed wildlife holiday package.
Where necessary, relevant booking information may be shared only with the respective resort, transportation provider or other authorised service provider for the purpose of delivering the requested services.
Health, Dietary & Medical Requirements: Relevant medical conditions, mobility assistance needs, or dietary preferences (including food allergies and restrictions) voluntarily shared with us. This information is collected and shared with our partner resorts strictly to ensure your safety, comfort, and care, accommodate dietary needs, prevent medical emergencies, and assist during urgent situations
Where your confirmed wildlife holiday package includes a Jeep Safari at Bandhavgarh Tiger Reserve, Kanha Tiger Reserve, Pench Tiger Reserve or Panna Tiger Reserve, certain traveller information is required for processing the official Jeep Safari permit.
All Jeep Safari permits for the above Tiger Reserves are processed through the official online safari booking portal of Madhya Pradesh.
Official Safari Booking Portal
https://forest.mponline.gov.in/
The official online booking portal is operated by MPOnline Limited on behalf of the competent Government authorities.
The Indian Voyage (A Unit of Green View Voyage Private Limited) assists guests in arranging Jeep Safari permits only as an integral component of a confirmed wildlife holiday package.
We do not provide standalone Jeep Safari permit booking services.
For processing Jeep Safari permits through the official online booking portal, we may collect the traveller information required by the official booking system.
We may collect:
The Government-issued Identity Document Number may relate to any identity document accepted by the competent Forest Department authority, such as:
We may collect:
We collect only the traveller information reasonably required for processing the official Jeep Safari permit.
Unlike certain other wildlife safari booking systems, the official Madhya Pradesh online safari booking portal generally requires only the relevant traveller details and Government-issued Identity Document Number (or Passport Number for foreign nationals) for processing Jeep Safari permits.
Under the normal booking process, The Indian Voyage (A Unit of Green View Voyage Private Limited) does not upload scanned copies or images of identity documents while processing Jeep Safari permits through the official online booking portal.
However, if the competent Government authority or the official booking portal introduces any additional verification requirements in the future, we may request such additional information or documentation as may be reasonably necessary to complete the booking in accordance with the applicable rules.
We collect the above traveller information only for the following purposes:
We do not use traveller information collected for Jeep Safari permit processing for unrelated commercial purposes.
For greater transparency, visitors may review the policies applicable to the official online safari booking platform.
Official Safari Booking Portal
https://forest.mponline.gov.in/
The online safari booking portal is operated by MPOnline Limited on behalf of the competent Government authorities.
Official MPOnline Privacy Policy
https://mponline.gov.in/Portal/policy.aspx
Once traveller information is submitted through the official booking portal for processing a Jeep Safari permit, the collection, storage, processing, security and retention of such information are governed by the applicable policies, terms and procedures of the official booking portal and MPOnline Limited.
We encourage visitors to review the applicable privacy policy published by MPOnline Limited.
Where necessary for processing your Jeep Safari permit, we may submit the required traveller information through the official Madhya Pradesh online safari booking portal.
The information shared may include:
Only the information required by the official booking system for processing the Jeep Safari permit is shared.
We do not share your Government-issued Identity Document Number or Passport Number with:
unless required for a specific legal obligation or with your consent.
The Indian Voyage (A Unit of Green View Voyage Private Limited) is an independent private travel company specialising in customised wildlife holiday packages.
Before processing a Jeep Safari booking, our experienced team assists guests in selecting the most suitable safari zone based on the information available at the time of booking.
Our team may discuss factors such as:
Based on these discussions, guests may choose their preferred safari zone.
We process the Jeep Safari booking only after receiving the guest’s confirmation and subject to the availability of safari permits through the official booking system.
Information regarding recent wildlife sightings or safari experiences is shared solely to assist guests in making an informed decision while selecting a safari zone. Wildlife movements are natural and unpredictable, and such information should not be interpreted as a guarantee of tiger sightings or sightings of any other wildlife species.
The Indian Voyage (A Unit of Green View Voyage Private Limited):
Accordingly, we do not control:
All Jeep Safari permits are processed in accordance with the applicable rules, procedures and availability determined by the competent Government authorities through the authorised online booking system.
Where your wildlife holiday package includes resort accommodation, we may collect and share the information reasonably required to confirm your reservation.
Such information may include:
This information is shared only with the selected resort for:
Once booking information is shared with the selected resort, that resort becomes responsible for handling such information in accordance with its own privacy policy, internal procedures and applicable laws.
Where your confirmed wildlife holiday package includes airport transfers, railway station transfers or local transportation, we may share only the information reasonably required to arrange such services.
This information may include:
This information is shared only with the respective transportation provider for the purpose of delivering the transportation services included in your confirmed holiday package.
Transportation providers are independently responsible for handling your information in accordance with their own privacy practices and applicable laws.
To ensure smooth coordination of your holiday package, relevant booking information may be shared with our authorised operations team and customer support representatives.
Such information may be used only for purposes including:
Our employees and authorised representatives are required to maintain the confidentiality of customer information and may access such information only where necessary for performing their assigned responsibilities
Payments for wildlife holiday packages may be made through one or more of the following methods:
We do not intentionally collect or store complete debit card, credit card, UPI PIN, CVV, or internet banking credentials on our own servers.
Electronic payment transactions are securely processed through authorised banking institutions or our payment gateway provider, PayU. Customers making online payments through our website will be redirected to our secure payment gateway:
We take reasonable administrative, technical and organisational measures to safeguard payment-related information.
Online payments made through our website are processed by PayU, an authorised payment gateway service provider. Such transactions are subject to PayU’s security standards, privacy practices and applicable terms and conditions.
Customers are encouraged to review PayU’s Privacy Policy before completing any payment:
https://payu.in/privacy-policy
While we make reasonable efforts to work with reliable payment partners, we do not control the systems operated by banks or third-party payment gateway providers. Accordingly, we cannot guarantee the security or availability of systems operated by such independent service providers beyond the security measures they implement.
Where a refund becomes payable in accordance with our published Cancellation & Refund Policy, we may use the information already available in our records to process the refund.
This information may include:
Refund-related information is used solely for processing eligible refunds and maintaining accounting records.
Our Website uses cookies and similar technologies to improve user experience, enhance website functionality, analyse visitor behaviour and measure the effectiveness of our marketing activities.
Cookies are small text files stored on your device when you visit our Website. They help us recognise your browser, remember your preferences and improve the performance and security of our Website.
Cookies and similar technologies may be used for purposes including:
We use analytics services, including Google Analytics, to understand how visitors interact with our Website and to help us improve its performance, content and user experience.
We use Google Ads, Google Analytics, and Google Ads Conversion Tracking and Remarketing to serve relevant advertisements and measure the effectiveness of our advertising campaigns across the web.
Third-party vendors, including Google, may use first-party cookies (such as Google Analytics cookies) and third-party cookies (such as Google advertising cookies) together to collect information about your visits to our Website. This information helps inform, optimise and personalise advertisements based on your previous interactions with our Website.
You can manage or opt out of Google’s personalised advertising by visiting Google Ads Settings. You may also opt out of certain third-party advertising cookies through the Network Advertising Initiative (NAI) Opt-Out Page.
Where required by applicable law, including the European Economic Area (EEA) and the United Kingdom (UK), non-essential cookies and advertising identifiers (including ad_storage and ad_user_data) will only be used after you have provided your explicit consent through our Website’s cookie consent banner.
You may also disable cookies through your browser settings. However, if you choose to disable cookies, certain features and functionality of the Website may not operate properly.
Our Website use Google Analytics to better understand how visitors interact with our Website.
Google Analytics may collect information including:
This information is generally collected in an aggregated manner and helps us improve our Website, user experience and services.
Google Analytics does not provide us with personally identifying information unless you voluntarily provide such information through our Website.
Our Website use Google Ads and related advertising technologies to promote our wildlife holiday packages.
Google may use cookies or similar technologies to display advertisements that are relevant to users based on their browsing behaviour.
These technologies may assist us in:
The use of such technologies remains subject to Google’s own privacy practices and advertising policies.
Visitors may manage their advertising preferences through their Google Account settings where available.
Our Website may use remarketing technologies provided by authorised advertising platforms.
These technologies may allow advertisements relating to our wildlife holiday packages to be displayed to users who have previously visited our Website.
Remarketing technologies generally use cookies or similar identifiers and do not provide us with access to your personal browsing history outside our own Website.
You may manage or disable personalised advertising preferences through the settings provided by the respective advertising platforms.
We take reasonable technical, organisational and administrative measures to protect the personal information under our control against:
These measures may include:
Although we make reasonable efforts to safeguard your information, no method of electronic transmission or internet storage can be guaranteed to be completely secure.In the event of a personal data breach affecting your information, we will notify you and the relevant authorities in accordance with applicable laws.
We retain personal information only for as long as reasonably necessary to:
When personal information is no longer required for these purposes, we take reasonable steps to securely delete, anonymise or otherwise dispose of such information in accordance with our internal procedures and applicable laws.
We believe in collecting only the personal information reasonably necessary for providing the services requested by our guests.
We do not intentionally collect excessive or unnecessary personal information.
Where optional information is requested, you may choose whether or not to provide such information unless it is required for processing your booking or complying with applicable legal requirements.
We rely upon the information provided by our guests while arranging wildlife holiday packages.
You are responsible for ensuring that the information provided to us is complete, accurate and up to date.
Incorrect traveller information, including incorrect names, ages, identity document numbers, passport numbers, travel dates or contact details, may result in booking errors, delays or rejection of Jeep Safari permits by the competent authorities.
The Indian Voyage (A Unit of Green View Voyage Private Limited) shall not be responsible for losses arising solely from incorrect information provided by the guest.
Our Website may be accessed by visitors from countries outside India.
If you provide personal information while using our Website or booking a wildlife holiday package, you understand that your information may be processed in India for the purposes described in this Privacy Policy.
Where applicable, we endeavour to handle such information in accordance with applicable privacy laws.
Our Website and services are intended for individuals who are competent to enter into legally binding contracts or for adults making bookings on behalf of their family members or travelling companions.
We do not knowingly collect personal information directly from children without the consent of their parent or legal guardian.
Where a booking includes children, only the information reasonably required for processing the booking and arranging the travel services will be collected from the adult making the booking.
If you believe that a child has provided personal information directly to us without appropriate consent, please contact us so that we may take appropriate action.
Subject to applicable laws, you may have the right to:
Certain requests may be subject to applicable legal, contractual or regulatory requirements.
You have the right to withdraw your consent to the processing of your personal information at any time. You can submit your withdrawal request by sending an email to tours@theindianvoyage.com with the subject line “Consent Withdrawal”.
Upon receiving your request, we will stop processing your personal data within a reasonable timeframe, except where retention is required by law. Please note that if consent is withdrawn prior to or during your trip for information necessary to deliver travel services (such as safari permits, resort stays, or transfers), it may result in the cancellation of those services without liability or refund.
The Indian Voyage (A Unit of Green View Voyage Private Limited) is committed to handling personal information responsibly and in accordance with the applicable provisions of the Digital Personal Data Protection Act, 2023 (DPDP Act).
We endeavour to:
Visitors accessing our Website from outside India should be aware that their personal information may be processed in India.
Where applicable, we endeavour to respect internationally recognised privacy principles, including the General Data Protection Regulation (GDPR) and the UK GDPR.
Nothing in this Privacy Policy shall be interpreted as creating legal obligations beyond those required under applicable law.
Our Website may contain links to third-party websites for the convenience of our visitors.
These may include, among others:
Once you leave our Website, your interaction with those websites is governed by their respective terms, privacy policies and practices.
We encourage you to review the privacy policies of any third-party websites you visit.
To provide the services included in your confirmed wildlife holiday package, we may engage independent third-party service providers, including:
We share only the information reasonably necessary for them to provide the requested services.
Each third-party service provider is independently responsible for handling personal information in accordance with its own privacy policy and applicable laws.
For your convenience, we may communicate with you through:
Such communications may relate to:
Where required by applicable law, promotional communications will only be sent with your consent or where otherwise permitted.
You may opt out of promotional communications at any time. However, service-related communications necessary for your booking may still be sent.
We may update or revise this Privacy Policy from time to time to reflect:
The revised version will be published on this Website together with the updated “Last Updated” date.
Your continued use of the Website after such changes constitutes your acceptance of the revised Privacy Policy.
If you have any questions regarding this Privacy Policy or our privacy practices, please contact:
The Indian Voyage (A Unit of Green View Voyage Private Limited)
Floor No 7, 701, Tower-1, Assotech Business Cresterra, Plot No 22, Sector-135, Noida, Uttar Pradesh – 201305
Website: www.mpforests.com
Email: tours@theindianvoyage.com
Telephone: 91 9990349246
We will make reasonable efforts to respond to your enquiry within a reasonable period.
In accordance with applicable legal requirements, privacy-related grievances may be addressed to our designated Grievance Officer.
Grievance Officer
Saurabh Agrawal
The Indian Voyage
(A Unit of Green View Voyage Private Limited)
Email: tours@theindianvoyage.com
Telephone: +91 9990349246
Postal Address: 701, Tower-1, ABC Cresterra , Sector 135, Noida
We endeavour to acknowledge and address privacy-related grievances within a reasonable period in accordance with applicable law.
By accessing or using www.mpforests.com, submitting an enquiry, requesting a quotation, communicating with us or confirming a wildlife holiday package, you acknowledge that you have read and understood this Privacy Policy.
You consent to the collection, use, storage, processing and sharing of your personal information as described in this Privacy Policy and as reasonably necessary for providing the services requested by you.
Where consent is required under applicable law, such consent may be obtained electronically, in writing or through other legally recognised means.
This Privacy Policy shall be governed by and construed in accordance with the laws of India.
Any dispute arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts at New Delhi, India, unless otherwise required by applicable law.
If any provision of this Privacy Policy is held to be invalid, illegal or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue to remain in full force and effect.
This Privacy Policy constitutes the complete understanding between you and The Indian Voyage (A Unit of Green View Voyage Private Limited) regarding the collection, use, disclosure and protection of personal information through www.mpforests.com, unless supplemented by any other policy, notice or agreement expressly made applicable to specific services.
MPForests.com is owned and operated by The Indian Voyage (A Unit of Green View Voyage Private Limited), an independent private travel company specialising in customised wildlife holiday packages.
We are not affiliated with, endorsed by, or acting on behalf of:
We facilitate complete wildlife holiday packages that may include resort accommodation, Jeep Safari arrangements, airport or railway station transfers, local transportation and other travel-related services.
Jeep Safari permits are processed through the official Madhya Pradesh online safari booking portal, subject to permit availability and the applicable rules of the competent Government authorities.
Our objective is to provide a transparent, reliable and professional wildlife travel planning service while respecting the privacy and confidentiality of our guests.